Q1. Can I order custom specifications?
Yes. We design grade and geometry together based on your dimensions, magnetization direction, surface treatment and temperature requirements. Please share the specifications through our Quote Request.
Q2. What is the MOQ (Minimum Order Quantity)?
It varies by product series and geometry. When you submit a quote request, your account manager will advise on the achievable MOQ and lead time.
Q3. Can I receive samples?
We support pre-production samples for specification verification. Share your application environment and specs, and we will prepare samples with the closest reference grade.
Q4. Which certifications do you hold?
We operate an ISO 9001-based quality management system, and application-specific certifications (RoHS, REACH, etc.) are provided on request.
Q5. Which magnets are suitable for EV traction motors?
Traction motors typically run at high temperature and load, so Nd Sintered UH or EH series are commonly used. Actual selection depends on motor design and cooling — please consult us after specification review.
Q6. How wide is your global supply coverage?
HelloMag is preparing to expand into a global trading partner and is building logistics and customs partnerships by region. Please contact us separately for region-specific supply.